Better Communication Results - Latest Comments in Feedburner having hiccups?

Re: Feedburner having hiccups?

Lee Hopkins — Tue, 09 Jan 2007 17:53:31 -0000

The secret to success with beautiful women, I have learnt, is to strike at the very core of their existence, find the 'button' that speaks to them the loudest.

Obviously any man who can quote from The Princess Bride is no one to be trifled with; or, in HHGTTG-speek, a hoopy frood who *really* knows where his towel is.

Re: Feedburner having hiccups?

Heidi Miller — Tue, 09 Jan 2007 14:28:33 -0000

:-) Ah, yes, the way to my heart... quote my favorite movie!

Re: Feedburner having hiccups?

Lee Hopkins — Sun, 07 Jan 2007 02:56:17 -0000

Ahhh --- things are now fixed and I'm back to my normal number of subscribers. Save the Bolli for another day, Trevor! :-)

Re: Feedburner having hiccups?

Lee Hopkins — Sat, 06 Jan 2007 07:29:33 -0000

WOW! Having rescued Jessie's comments from Akismet, I also found comments from two other members of the Feedburner team: Matt & Dick.

You folks really ARE on the ball, aren't you?!?! Very impressive!!!

Okay, as I point out on an update post (http://leehopkins.net/2007/... the problem now points to Feedblitz. Does anyone at Feedburner know of anyone on Feedblitz's tech team?

Re: Feedburner having hiccups?

Lee Hopkins — Sat, 06 Jan 2007 03:10:43 -0000

Thanks, Trevor, but hold off on breaking open the Bolly just yet -- I can't help but be suspicious of a 70% increase in subscriber numbers on a Friday...

Re: Feedburner having hiccups?

Trevor Cook — Sat, 06 Jan 2007 02:05:56 -0000

I knew you would surpass eventually I only hoped to delay the day ah well. Congrats

Re: Feedburner having hiccups?

matt shobe — Fri, 05 Jan 2007 22:55:19 -0000

Lee,

The subscription boost is attributable to a single source, and it's got nothing to do with Pageflakes. Since this concerns subscription data breakdowns you haven't made public, feel free to contact us at feedback AT feedburner.com and we can discuss your account further.

Re: Feedburner having hiccups?

jessiec — Fri, 05 Jan 2007 17:33:14 -0000

Hi Lee,

Thanks for using FeedBurner.

I saw your post and took a quick look at your stats and, actually, taking a closer look at the breakdown of your subscribers (the Subscribers menu under the Analyze tab on feedburner.com), you should be able to see pretty quickly what the source of the new subscriber numbers over the past day.

I'd be glad to give you more detail if you contact me directly or send in a support request to your feedback email address: feedback@feedburner.com

Thanks,
Jessie Chavez
FeedBurner Engineering Team

Re: Feedburner having hiccups?

Dave Briggs — Fri, 05 Jan 2007 15:55:34 -0000

Lee - I suspect it is something to do with the FeedBurner and Pageflakes security cock-up - see here for more.

Re: Feedburner having hiccups?

Clarence Jones — Fri, 05 Jan 2007 12:46:45 -0000

Feedburner's updated Stats package went live yesterday. Maybe that's why the change?
Here's the announcement.
Love & Peace, Clarence

Re: Feedburner having hiccups?

dick costolo — Fri, 05 Jan 2007 11:27:49 -0000

Lee, check out your subscriber dashboard within FeedBurner. Sometimes there are aggregators or email services that report numbers to us 2nd hand and those can jump if they featured a feed for a day or they simply updated their numbers after a month or so. When you login to FB, go to the analyze tab and then hit subscribers and that will tell you where the big jump came from. My guess is that it's one of these two and then of course you may be able to deduce from that what happened more easily. Cheers.

Re: Feedburner having hiccups?

Ike Pigott — Fri, 05 Jan 2007 09:41:30 -0000

Did you add any plugins to your Wordpress, Lee? I know there is one that automatically redirects your native blog feed to your Feedburner version, where it can be properly counted. Maybe you're just now capturing the stats on those who have been "subscribers," but coming through the side window.

"INCONCEIVABLE!"

Re: Feedburner having hiccups?

Lee Hopkins — Fri, 05 Jan 2007 07:41:03 -0000

LOL --- "good, but not THAT good" [grin]

Re: Feedburner having hiccups?

Richard Millington — Fri, 05 Jan 2007 06:29:46 -0000

Perhaps yesterday's post was just really, really, good?!?